Automation
Workflow Automation
Quotes, invoices, follow-ups, onboarding and reporting, done in the background the same way every time.
See workflow automationAgents
AI agents that answer, qualify and book, around the clock
An AI agent picks up every call and chat, asks the questions your best receptionist would ask, books the appointment and sends your team a clean summary. Nights, weekends and holidays included.
What it covers
What we build for you
Calls and chats, answered
Phone, website chat, SMS and social messages answered in seconds, using your hours, services and pricing rules.
Lead qualification
The agent asks your screening questions, sorts serious enquiries from tire-kickers and routes the good ones to the right person.
Booking and scheduling
Appointments go straight into your calendar, with confirmations and reminders sent automatically. Reschedules are handled too.
After-hours coverage
Evenings and weekends stop being the time your leads call a competitor instead.
Missed-call text back
If a call is missed, the caller gets a text within seconds and the conversation carries on there.
Clean handoff
When someone needs a person, the agent transfers the call or flags it, with notes so nobody has to repeat themselves.
You stay in control
You decide what the agent is allowed to say, what it can book and when it must hand off to a person. Every conversation is logged, so you can read exactly what was said. If the agent does not know an answer, it takes the caller's details and passes the question to your team. It does not guess.
- Approved answers and pricing rules
- Booking limits and buffer times
- Escalation rules for urgent calls
- Full transcripts and summaries
Where it fits
Common starting points
Clinics
Appointment requests, intake questions, reminders and after-hours reception.
Trades and home services
Quote requests, job details and photos, dispatch scheduling.
Real estate
Instant replies to listing enquiries and showing bookings at any hour.
Restaurants
Reservations, catering enquiries and order questions.
How it works
How we set it up
- 01 · LEARN
Learn
We start from your real enquiries: the questions people ask, the answers you give and what you need to know before booking.
- 02 · BUILD
Build
We write the agent's script and rules with you, connect it to your calendar and CRM, and test it on real scenarios before launch.
- 03 · RUN
Run
It goes live on your number or website. We review conversations, tune the answers and report on what it handled each month.
Will callers know they are talking to AI?
We recommend the agent says so at the start of the conversation. In our experience people care most about getting a quick, correct answer and a booking.
Can it use my existing phone number?
Yes. Calls can forward to the agent all the time, only after hours, or only when your line is busy. Your number stays the same.
What happens if the agent does not know the answer?
It tells the caller it will check, takes their details and sends the question to your team with a summary. It is set up not to make things up.
Related
Often paired with
Integration
Systems & MCP Integration
AI connected to your email, CRM, calendar, documents and accounting through the Model Context Protocol and custom integrations, so it works from real information.
See systems and MCP integrationWeb
Web Design & Development
Lead-generation websites and online stores built for speed, conversion and search from the first day.
See web designGet started
Let's put AI to work.
Call, message or book your free audit. We reply the same day, usually within hours.